When you pay with PayPal on any website, PayPal Buyer Protection protects you if something goes wrong with one of your eligible transactions (such as an item not arriving or being significantly different from the description). Createsomes.com support buyer using PayPal to pay for their order.
What is PayPal Buyer Protection?
When you pay with PayPal on any website, PayPal Buyer Protection protects you if something goes wrong with one of your eligible transactions (such as an item not arriving or being significantly different from the description). If your transaction qualifies for PayPal Buyer Protection, you’ll receive a refund for the full price of your purchase and original shipping charges.
To qualify for PayPal Buyer Protection, you must meet all of the following requirements:
- File a dispute in the Resolution Center within 180 days of payment. Then, upgrade the dispute to a compensation application within 20 days of your filing the dispute.
- Keep your PayPal account in good standing.
- The items involved must be eligible for reimbursement under PayPal Buyer Protection.
- You have not received compensation from other sources in connection with such purchases.
PayPal’s Buyer Protection Requirements
To be eligible for PayPal’s Buyer Protection you must meet all of the following requirements:
- Have a PayPal account in good standing.
- Pay for the eligible item from your PayPal account.
- Attempt to contact the seller to resolve your issue directly before filing a claim under PayPal’s Purchase Protection through the Resolution Center.
- Respond to PayPal’s request for documentation and other information within the time requested.
- Open a dispute in the Resolution Centre within 180 days of the date you sent the payment, and follow our online dispute resolution process.
- Not have received a recovery or agreed to an alternative resolution related to your purchase from another source.
PayPal Buyer Protection, How does it work?
You bought credit for your favorite online game but never got it, you bought a book but got a DVD, you purchased an authentic brand but got a knockoff instead, your purchase arrived with major parts missing (that the seller didn’t disclose), or you ordered 3 items but only got 2. Just tell us- you’re covered in each instance!https://www.paypal.com/dm/webapps/mpp/buyer-protection
PayPal Buyer Protection is a way to protect your payment in the unlikely event that it happens. All PayPal transactions are 100% protected against unauthorized payments being issued from your account. Qualifying transactions are also protected by PayPal’s Buyer Complaint Policy. Check Eligibility Transactions paid through PayPal are eligible for PayPal Buyer Security, up to an amount of. Qualifying transactions are covered up to $2,000.00 USD.
PayPal’s Buyer Protection program may apply when you encounter these specific problems with a transaction:
- You didn’t receive your item from a seller (referred to as an “Item Not Received” claim), or
- You received an item, but the item isn’t what you ordered (referred to as a “Significantly Not as Described” claim).
To be eligible for PayPal’s Buyer Protection the steps you must follow are described below, and if you do not follow these steps your claim may be denied:
Step 1: Open a dispute within 180 days of the date you made the payment.
Step 2: Escalate the dispute to a claim for reimbursement within 20 days after opening the dispute, if you and the seller are unable to come to an agreement, we will automatically close the dispute.
Step 3: Respond to PayPal’s requests for documentation or other information, after you, the seller, or PayPal escalates your dispute to a claim for reimbursement.
Step 4: Comply with PayPal’s shipping requests in a timely manner, if you’re filing a Significantly Not as Described claim.
Step 5: PayPal will make a final decision
For transactions that total $750 USD (or the equivalent currency threshold in the table below) or more, you must provide signature confirmation of delivery (except for buyers having a PayPal account registered: in Albania, Andorra, Bosnia and Herzegovina, Croatia, Iceland, Israel, or Ukraine to whom such requirement won’t apply).
|Signature confirmation currency thresholds|
|Currency||Transaction value||Currency||Transaction value|
|Australian Dollar:||850 AUD||New Zealand Dollar:||950 NZD|
|Brazilian Real:||1,750 BRL||Norwegian Krone:||4,600 NOK|
|Canadian Dollar:||850 CAD||Philippine Peso:||34,000 PHP|
|Czech Koruna:||15,000 CZK||Polish Zlotych:||2,300 PLN|
|Danish Krone:||4,100 DKK||Russian Ruble:||48,000 RUB|
|Euro:||550 EUR||Singapore Dollar:||950 SGD|
|Hong Kong Dollar:||6,000 HKD||Swedish Krona:||4,950 SEK|
|Hungarian Forint:||170,000 HUF||Swiss Franc:||700 CHF|
|Israeli Shekel:||2,700 ILS||Taiwan New Dollar:||23,000 TWD|
|Japanese Yen:||77,000 JPY||Thai Baht:||24,500 THB|
|Malaysian Ringgit:||3,100 MYR||U.K. Pounds Sterling:||450 GBP|
|Mexican Peso:||10,000 MXN||U.S. Dollar:||750 USD|
PayPal Buyer Protection Fee
There are no fees for Buyer Protection.
PayPal Buyer Protection How Long?
PayPal accounts be kept in good standing.
PayPal asks that a dispute be filed within 180 days of your purchase or payment.
How long does it take to process disputes and compensation requests in PayPal?
The processing time for disputes in the PayPal wallet is 20 days. If the dispute cannot be resolved within 20 days, either party can upgrade it to a compensation application. If there is no upgrade, the dispute will automatically end in 21 days. Most compensation request investigations in the PayPal wallet will be processed within 10-14 days, but there is one thing to note: if a buyer files a compensation request for a purchase without his or her consent, the seller needs to review the compensation request and respond within 7 days.
The PayPal Buyer Protection Policy allows every buyer to shop with confidence. Let’s learn about the PayPal Buyer Protection Policy. We suggest you use PayPal.